Privacy Policy

Loja Três recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures that aim to protect the data of all our customers and also of all those who visit our website. In this Privacy Policy we explain who we are, what purpose we give to your data, how we treat it, with whom we share it, how long we keep it, as well as ways of contacting and exercising your rights. You must carefully read this privacy policy, which has been written in a clear and simple way to facilitate your understanding, and decide freely and voluntarily if you wish to provide your personal data to Loja Três.

Thus, the user guarantees that he is of legal age and that the data provided is true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of non-compliance with this obligation. The user undertakes to communicate to Loja 3 or enter in the Registration Account, any change in the data provided. If the data communicated belongs to third parties, the user guarantees that he has informed third parties of the conditions established in this document and that he has obtained their consent to provide their data to Loja 3 for the purposes indicated.

SCOPE
This privacy policy applies to all personal data collected through the website http://www.lojatres.com.

HOW IS MY INFORMATION USED?
To keep our website up and running, including allowing users to order and receive products, manage their account and optimize their experience, we need to use the information we collect in different ways. We also use the information for marketing and advertising purposes where you have informed us that you would like to receive marketing communications or where you have made a purchase using our services, we and our partners will use your personal information (including your name, email address and address) to occasionally send you updates, news and offers via email, mail or other forms of media. We may use your information (including supplemental information received from partners that we have added to existing information about our customers as described below) to personalize messages sent to you. You can subscribe to our email marketing communications to receive news and promotions from us. If you wish to unsubscribe from our emails, you can follow the unsubscribe instructions in emails sent to you.

RESPONSIBILITIES
Your data will be processed by Trois e-commerce clothing roupa based at Rua Lopes Trovão, 98, Benfica, in the city of Rio de Janeiro -RJ - Brazil. Cnpj 27.883.357/0001-11. This company is responsible for the processing of personal data upon acceptance of the General Data Protection Regulation. You can contact Loja 3 with any questions regarding this privacy policy through the following contact points:

● E-mail address:callcenter@lojatres.com

PROCESSING PURPOSES AND LEGAL BASIS
The personal data processed on the website are:

● Collected in the customer/user record: name, tax number, email address, cell phone, postal address; Obtained by browsing the site: IP, Device type;

● Obtained through facebook login: social profile (social networks).

Why do we need your information?
Loja 3 will process personal data, manually and/or automatically, for the following purposes:

● Client management: The data collected on this website are necessary for the conclusion and execution of the purchase and sales contract, they are intended for processing and information on the status of orders and communication with Customers, processing requests for information and possible complaints. The provision of the information requested in the context of the Customer's registration is mandatory, without which it is not possible to proceed with the above purposes.

● Marketing: If the Customer gives their express consent when creating or changing their registration, Loja 3 may process their data to send their information about products, news, campaigns, offers and birthday messages, through any communication channel, namely through the use of email, text message, or other forms of automated calling. Consent to the processing of personal data for direct marketing purposes may be revoked at any time, as follows:

o On customer account settings;
o By clicking the "unsubscribe in any email;
o Contacting the customer support team at callcenter@lojatres.com
Profile: Loja 3 creates the profile based on information related to your purchases and searches. This information is analyzed to identify your consumer profile. This analysis allows Loja 3 to send you personalized information, tailored to your profile, with the aim of improving your shopping experience. The legal basis applicable to the collection and use of your personal data for the purposes indicated is your consent.

INTERNATIONAL DATA TRANSFERS
Loja 3 will process your data within the territory of the European Economic Area (EEA) and therefore does not provide for any international transfer of data.

ADVICE
By consenting to this privacy policy, you give permission to process your personal data specifically for the purposes identified and selected. If consent is legally required for the processing of personal data, the data subject has the right to withdraw their consent at any time, although this right does not affect the lawfulness of the processing carried out on the basis of the consent previously given nor the further processing of the same data with based on another legal basis, such as the performance of the contract or legal obligation to which Loja 3 is subject. To revoke your consent, you can contact us at callcenter@lojatres.com

DATA DISCLOSURE
At any time while Loja 3 holds or processes personal data, all users may, at any time and free of charge, exercise the following rights:

● Right of access - the right to request a copy of the information we hold about you;
● Right of rectification - the right to correct data that you consider to be inaccurate or incomplete;
● Right to be forgotten - under certain circumstances, as a user, you can request that the data we hold about you be erased from all our records;
● Right to restrict processing - when certain conditions apply to have the right to restrict processing;
● Right of portability - the right to have your data transferred to another organization;
● Right to object - the right to object to certain types of processing, such as direct marketing;
● Right to object to automated processing, including profiling;
● Right to legal redress: if Loja 3 refuses your request in accordance with access rights, we will explain why. As a user, you have the right to file a complaint, as described below.
The above rights can be exercised, through the email address callcenter@lojatres.com

CLAIMS
If you wish to make a complaint about the way in which your personal data is being processed by Loja 3, or how your complaint has been handled, you have the right to file a complaint directly with the authority of Loja 3 via the call center at callcenter@lojatres.com

MANDATORY NATURE OF REQUESTED DATA
Data in the customer record that are identified with an asterisk (*) must be completed in order to fulfill the stated purpose.
As such, if the user does not provide them, Loja 3 will not be able to fulfill the user's request.

AUTOMATED DECISIONS
Loja 3, will be able to create user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavioral history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express their point of view and to contest the decision adopted by Loja 3.

PERSONAL DATA PROTECTION MEASURES
Loja 3 applies various appropriate technical and organizational measures to protect users' personal data, including the use of secure servers, firewalls, encryption of application data and communications.

COOKIE POLICY
Cookies and other similar technologies are an essential part of operating a website. The website stores or collects information in your browser, mainly in the form of cookies. The main objective is to make your browsing experience more comfortable and efficient, and to be able to improve our services and the platform itself. The information generally does not directly identify you, but it can provide you with a more personalized web experience. As we respect your right to privacy, you can choose not to allow certain types of cookies. Click on the different categories for more information and to change your default settings. Please note that blocking some types of cookies may affect your experience on the website and the services we can offer you.

STRICTLY NECESSARY COOKIES
These cookies are necessary for the website to function and cannot be disabled on our systems. They are typically set to respond to actions taken by you, such as your login and account management. These cookies do not store personally identifiable information.

PERFORMANCE COOKIES
These cookies are used to see how visitors use the website, for example, analytical cookies. These cookies cannot be used to directly identify a particular visitor.

TARGETING COOKIES
Target cookies are used to identify visitors across different websites, e.g. content partners, banner networks. These cookies may be used by companies to build a profile of visitors' interests or show relevant advertisements on other websites.

FUNCTIONALITY COOKIES
Functionality cookies are used to remember visitor information on the website, e.g. language, time zone, enhanced content.

UNCATEGORIZED COOKIES
Uncategorized cookies are cookies that do not belong to any other category or are in the process of being categorized.

CHANGES IN THE PRIVACY POLICY
From time to time, Loja 3 may update the lojatres.com Privacy Policy. We ask that you periodically review this document to stay up to date.